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Introduce New Product or Service

How To Introduce a New Product or Service To Your Customers!

We have the proof! November and March consistently are the best times of the year to introduce our newest products or services. The next question is how do we make that introduction effectively? This is a conversation I recently had with James Burnby when I asked members of our Business Genesis Community how they were going to introduce their new product or service to there customers. Let’s llisten in…

James • I think it should be completely strategic. It should be all planned to ensure you retain your customer, units sold and profits. e.g. In one role I have one person selling something. Based on three sets of percentages based on historic information we found we needed to tell exactly 1,600 people via addressed mail every second month to retain things. Every quarter we need to add something new for press releases.​

Strategically Introduce New Products and Services

Alexzandra • You are right on track James. As a small business owner you will need to introduce a new product or service at least once every six months, but no more than once a quarter. Mailers should follow the same schedule. Otherwise, they will be viewed as junk mail by your customers and tossed in the bin before they are even looked at and become an ineffective waste of your money. The same is true for email. Weekly emails of high value to your customers consistently get higher open and click rates.

James • Agreed. That 1,600 units is purely strategic, but the number of people in the mailing list are 4,000 in each region. We must not forget the PR using news papers and magazines. These are trusted media and prospects will rely on this media more than emails or letters.

Use Your Authority to Introduce New Products and Services

Alexzandra • Digital newspapers and magazines can be great brand builders and marketing tools James, but only if you don’t pay for them. What I mean by that is they are very effective tools if you or your company are a featured article rather than just an ad. If the article is favorable it can add greatly to your brand credibility and catapult your business into a whole new level of success. Having a recognized news source offering a favorable review of you, your company, or your products and services can result in a new level of authority in your field. This newly gained authority is a preciously valuable tool to successfully launch your new products or service and should be regarded as such.

Introduce New Products or Services With Free Samples

It is important to continually build your “List”. That is the goldmine of any business and a good way to do that is when your company introduces a new product or service. One of the most effective ways of doing this is by creating a landing page and offering a high value free sample of your newest product or service in exchange for your customer opting in to your email list. Our Partners at AWeber makes this super simple for you and will help you get started for FREE!

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Have a comment or question about this week’s post? Let us hear from you! Post your own success stories or ask a question about how to move your own business forward to success! We love hearing from you and read every post personally! You can join the fun on our Twitter Chat and share your own success tips! If you are looking for more practical hands-on help we have two other resources for you. First, we have created an actual Small Business Toolkit for small business owners just like you to help you start and grow your own successful business and meet today’s challenges head-on with confidence. You can find yours right here. 

If you scroll down just a bit further I also have a collection of more success tips. Just click on any of the links. If you have a question about your business please feel free to Contact Us and send a personal message. We love hearing from you and will respond just as quickly as we can.

Small Business Toolkit

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